Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you?
•Hotel and resort discounts
•Growth and development opportunities
•Positive work environment
What will you do?
•Conduct pre-arrival calls to guests coming on a promotional package.
•Engage with guests and provide elevated customer service by phone.
•Effectively communicate the benefits of the guest's vacation package and confirm details.
•Provide the highest level of service to suggest local attractions and restaurant recommendations .
•Provide effective problem resolution techniques if applicable .
What are the requirements?
•Enjoy talking with guests by phone
•Excellent written and verbal communication skills in both English and Spanish
•Local area knowledge
•Computer skills
•Flexible schedule, including the ability to work weekends and holidays
Join our Talent Network: Text MVW to 51893. Note – Standard messaging and data rates will apply.
Visit us on mvwcareers.com or via our MVW social media channels on LinkedIn, Facebook and Instagram.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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