Job Description

Our Company

Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year. Each vacation ownership product provides access to a variety of usage options — from an internal collection and an external exchange network of resorts; to hotels around the world; cruises, adventure travel, guided tours and more.

Our Culture

• We are devoted to the personal development of our associates.

• Our business is built on establishing long-lasting relationships with our customers.

• We hold ourselves to the highest moral and ethical standards.

• We champion innovation.

• We” always supersedes “me.”

• A strong focus on our responsibility of environmental sustainability and community involvement.

• Dedication to Inclusion and Diversity. Diverse backgrounds and perspectives have always made us better together.

Internship Program

Our College Internship Program is an immersion experience offering interns hands-on work exposure in one of the departments at our beautiful Marriott Vacations Worldwide resorts. The program cultivates knowledge, skills and abilities through learning and performing operational duties along with supplemental learning activities such as eLearning, and job shadowing. Interns will also participate in virtual meetings with company leaders and work on-site specific projects.

• Immersion program offering participants work experience in one specific department with cross training in one additional department.

• Two-to-six-month program.

• Comprehensive onboarding.

• Participating in operational duties within assigned department.

• eLearning opportunities.

• Virtual Meetings with site and company leaders.

• Networking with company-wide interns.

• Innovation Project.

Successful College Interns will be given a high level of consideration when applying for future career opportunities with Marriott Vacation Club. 

Internship Position Description

• Housekeeping

  • The housekeeping department is one of the most important components to the resort operation and gaining the skillset in this department will certainly set interns up for success on their career journey into hospitality management.

  • Interns will initially learn the process of villa cleaning and the role of house aids so that they can progress into room inspections and room assignments, in addition to overview of leadership tasks such as property inspections, inventory, and supply ordering. Interns will have the opportunity to collaborate with other departments, learning more about the front desk, safety and security, and engineering.

• Front Office

  • Interns will learn and perform the duties of a Front Office Agent, checking the guests in and out, assisting with guest questions, learning the daily operational duties, and resolving issues that arise. At the front desk you will learn the difference between ownership and nightly reservations, pre-arrival process, room location, and rewards program.

  • Interns will learn what is encompassed in the areas of guest relations, shuttle, bell services, and concierge. Interns will have the opportunity to collaborate with other departments, learning more about housekeeping, safety and security, and engineering.

• Recreation/Activities

  • Interns will promote the resorts recreation activities and facilities to both children and adults (e.g., trivia contests, pool and outdoor games, and educational programs from food/beverage tastings to local storytelling). Interns will work directly with guests as they build memorable experiences at the site.

  • Interns will be able to learn what is encompassed in the areas of activities planning/organizing, coordinating/executing, promoting a fun environment, health & fitness, childcare, and an overview of leadership tasks.

• Safety & Security

  • Interns will be able to learn what is encompassed in the areas of guest relations, loss prevention, safety, investigations, theft/fraud, complaints, and an overview of the leadership tasks.

  • Interns will learn and conduct property “walks”, oversee the safety at the pool areas, resolve lock issues, assist in managing parking areas, and service lost & found.

Internship Program Requirements

• Fully availability during weekends and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.