Relocation Benefits Available

Business Context

Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.

As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc. and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.

The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest. Innovation. Integrity. Excellence. This is the story of MVW. And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.

Global Technology Context

The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a visionary leader with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a leader in recruiting, developing, and retaining technical talent on high performing teams is required. The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology.

Job Summary

Based at the Marriott Vacations Worldwide (MVW) Corporate Office in Orlando, FL, the Assistant Vice President (AVP), Portfolio Governance is responsible for overseeing portfolio-level governance processes, ensuring alignment across teams and consistent application of Agile practices within the Agile Transformation Office.

This role ensures portfolio alignment with business objectives, optimizes resource allocations, and drives innovation across the portfolio. Key responsibilities include developing portfolio governance frameworks, leading cross-functional teams, managing Quarterly Business Reviews (QBRs), managing resource dependencies, and implementing governance standards across Agile Pods to enable efficient and effective delivery of business objectives.

The ideal candidate will have experience in product management, strong analytical skills, and a proven track record of driving successful product strategies.

Key Results

• Timely execution of Quarterly Business Reviews with actionable outcomes.
• Improved visibility and management of resource dependencies across Pods.
• Consistent adherence to governance standards across the portfolio.
• Positive feedback from stakeholders on portfolio governance processes.
• Enhanced alignment between portfolio outcomes and organizational objectives.

Working Relationships

• Delivery Office
• Agile Coaches
• Scrum Masters
• Strategic Business Office

Specific Expected Contributions
 

Portfolio Governance and Process Standardization

• Develops and maintains governance frameworks to ensure consistency across all Agile Pods.
• Establishes and enforces portfolio-level processes and standards, aligned with organizational goals.
• Monitors compliance with governance policies and recommend improvements as needed.

Leadership of Quarterly Business Reviews (QBRs)

• Plans, coordinates, and leads Quarterly Business Reviews, providing insights into portfolio performance and alignment with strategic objectives.
• Collaborates with stakeholders to identify risks, opportunities, and priorities during QBRs.
• Tracks and analyzes the performance of the business technical product portfolio, making data-driven decisions to enhance efficiency and effectiveness.
• Presents data-driven recommendations to enhance portfolio outcomes.

Portfolio Management & Resource Dependency Management

• Oversees product and platform portfolio, ensuring optimal resource allocation and prioritization of initiatives.
• Identifies, tracks, and manages resource dependencies across teams and initiatives to minimize risks and bottlenecks.
• Collaborates with team leads and stakeholders to resolve resource conflicts and optimize capacity planning.
• Ensures transparency of resource utilization and allocation at the portfolio level.
• Ensures business technical products and platforms comply with industry standards and regulatory requirements.

Stakeholder Engagement and Communication

• Builds and maintains strong relationships with team leads, executives, and other stakeholders to ensure alignment and effective communication.
• Acts as a liaison between the Delivery Office and other GT departments to foster collaboration and transparency.
• Provides regular updates on portfolio status, risks, and key decisions to leadership.

Continuous Improvement and Innovation

• Drives continuous improvement initiatives to enhance governance practices and portfolio performance.
• Promotes innovation and adaptability within the governance processes to meet evolving business needs.
• Facilitates retrospectives and feedback sessions to identify and implement best practices.
• Performs other related tasks as appropriate.

Specific Candidate Profile

Education

• Bachelor of Science (BS) degree in Business Administration, Project Management, or a related field required.
• Master’s degree, e.g., MBA or in Computer Science, preferred.

Certifications Preferred

• Certified SAFe Agilist, Portfolio/Program Management Professional (PfMP, PgMP) or similar certifications preferred.

Experience

• Minimum of 10 years of experience in portfolio management, governance, or Agile program management roles.
• Demonstrated experience in leading governance initiatives within an Agile environment.
• Experience in a multi-national, matrix structured organization preferred.
• Experience in Hotel Management, Vacation Ownership, or Hospitality preferred.

Skills/Attributes

• Analytical and Strategic Thinking
  • Strategic Thinking: Proven ability to learn business operations at all levels while continuously building business acumen. Capacity to align product and platform operation model with the organization’s strategic goals and objectives. Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
  • Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of product and platform portfolio.
  • Influencing Skills: demonstrated ability to develop and communicate the portfolio objectives, inspire and motivate staff, earn and maintain confidence with senior business leaders, while maintaining alignment with overall business strategies.
• Technical
  • In-depth understanding of Agile frameworks and portfolio management methodologies (e.g., SAFe, Lean Portfolio Management).
  • Analytical, conceptual strategic planning and execution skills. Familiarity with financial analysis and associated reporting tools.
  • Ability to manage GT portfolios and deliver them against financial and resource constraints.
  • Proficiency in tools such as Jira, Confluence, and portfolio management platforms.
  • Understanding of current and emerging technologies and to drive digital business.
  • Experience managing budget process and being financially accountable for achieving results.
  • Experience managing change with multiple internal and external stakeholders.
  • Familiarity with use of reporting tools to monitor portfolio activities and analyze portfolio performance. Experience in portfolio ROI optimization and performance monitoring
• Project Management Skills
  • Requirement Analysis: Skills in gathering and analyzing business requirements to tailor product and platform operating model solutions to meet business needs.
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  Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
  
  
• Change Management: Experience in managing change within an organization, including training and supporting end users. Ability to lead whole systems change, transformation processes, systems thinking, people-centered change management, portfolio management.
• Proficiency in tools such as Jira, Confluence, and portfolio management platforms.
• Interpersonal
  • Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways. Able to contribute ideas that challenge assumptions and thinking.
  • Customer Focus: Commitment to a strong customer service orientation to understand and address client needs effectively. Ability to build empathy with key stakeholders in the course of their daily work.
  • Collaboration: Proven ability to collaborate within the GT organization at all levels, with vendors, and with managed service providers. Ability to explain and “sell” the portfolio goals and objectives to the business and to technical leaders at all levels. Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team
  • Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of new product and platform operating model features.
  • Negotiation: Effective communication skills with external vendors and with staff at all levels. negotiation experience and skills in an environment with high competition for resources.

• Additional Attributes
  • High Energy: High energy and passionate individual who inspires teammates to reach their maximum potential.
  • Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure. Excited about trying new solutions.
  • Curiosity and Continuous Learning: Commitment to staying updated with the latest technology features, updates, and best practices.
  • Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral. Proven ability to deliver both in class and on-line technical training sessions. Strong facilitation skills, particularly in leading QBRs and cross-functional meetings.
  • Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
  • Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.